Privacy Policy

At SweetDevices, we care about your privacy and security. We collect, use, and share your personal information only for the purposes of providing you with our products and services, improving our website, and communicating with you. This privacy policy explains how we do that and what rights you have.

•  What information do we collect?

We collect the following types of information from you:

•  Information you provide to us, such as your name, email address, phone number, shipping address, payment details, and order history.

•  Information we automatically collect from your device, such as your IP address, browser type, device type, operating system, location, and cookies.

•  Information we receive from third parties, such as our payment processors, delivery partners, marketing partners, and social media platforms.

•  How do we use your information?

We use your information for the following purposes:

•  To process and deliver your orders, issue refunds or exchanges, and provide customer service.

•  To communicate with you about your orders, our products and services, our promotions and offers, and our news and updates.

•  To personalize and improve your experience on our website, such as showing you relevant products, ads, and recommendations.

•  To analyze and optimize our website performance, security, and functionality.

•  To comply with legal obligations, enforce our terms and service, and protect our rights and interests.

•  How do we share your information?

We share your information with the following parties only when necessary for the purposes described above:

•  Our suppliers and manufacturers who provide us with the products we sell.

•  Our payment processors who process your payments and verify your identity.

•  Our delivery partners who deliver your orders to your address.

•  Our marketing partners who help us with our advertising and analytics.

•  Our social media platforms who enable you to interact with us and share our content.

•  Our legal advisors and authorities who assist us with legal matters or requests.

We do not sell or rent your information to any third parties for their own purposes.

•  How do we protect your information?

We take appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, modification, or loss. We use encryption, firewalls, passwords, and other security tools to safeguard your information. However, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

•  How long do we keep your information?

We keep your information for as long as necessary for the purposes described above or as required by law. We delete or anonymize your information when we no longer need it or when you request us to do so.

•  What rights do you have?

You have the following rights regarding your information:

•  You can access, update, correct, or delete your information by logging into your account or contacting us.

•  You can opt out of receiving marketing emails from us by clicking on the unsubscribe link in the email or contacting us.

•  You can disable or delete cookies by changing your browser settings or using a cookie blocker.

•  You can request a copy of your information or transfer it to another service provider by contacting us.

•  You can object to or restrict our processing of your information or withdraw your consent at any time by contacting us.

•  You can file a complaint with a data protection authority if you are not satisfied with how we handle your information.

If you have any questions or requests about our privacy policy or your information, please contact our customer service team. We are always happy to help